Events Diary




3rd Product Complaints Forum

The Inn at Penn, a Hilton Hotel, 3600 Sansom Street, Philadelphia 19104, United States

25 March 2019 - 26 March 2019



Summary
Examine all aspects of the product complaints process to obtain, manage, file, and respond properly according to industry standards and guidelines

Overview
With pharmaceutical and medical device companies receiving thousands and thousands of product complaints and potential recalls each year, it’s essential that they follow FDA requirements. By having an effective complaint management system, life science organizations have a better chance to ward off inspections by using the appropriate guidelines and regulations. Monitoring complaint trends over time and having a complaint program improves the customer's experience with your products.

The 3rd Product Complaints Forum will expand on last year's conference by providing current trends, best practices, and strategies to reduce product complaints and avoid inspections. Come network and learn from over 65 industry experts and choose between two tracks on Day Two that explore specific industry challenges for the pharmaceutical and medical device industries.

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